Frequently Asked Questions

Welcome to our FAQ Page

Products

The difference between the two models is that the Kirogi Spider has an extendable footrest and the Kirogi Poseidon does not. Both are top of the range, premium gaming chairs. 

Yes! All of our products come with a 1 year warranty!

Yes! Don't be fooled by the affordable pricing as we buy directly from the Kirogi factory and we are their official suppliers in Ireland therefore we can get favorable pricing! The Kirogi products are top of the range and come with a 1 year warranty!

Shipping

Shipping is free for all items! 

The average shipping time is usually 4 - 6 working days however some deliveries are taking 1 - 2 days longer due to the high volume going through the DPD network.

Most of our orders are sent with DPD with some of them going to DHL or An Post. All orders will be tracked and you will be provided with a tracking ID once your order has shipped. 

Returns

If there is an issue with your order please email us at sales (at) housetech.ie. All of our items come with a 12 month warranty and pleasing our customers is our highest priority. You can read more about our returns here .

If this has happened please email us at sales (at) housetech.ie. We will replace any damaged item and have them shipped to you free of charge. If it is a case of a chair not being usable then we will get the damaged product collected and have a replacement sent.